BUSINESS OF THE YEAR 10+ EMPLOYEES COMPETITION BUSINESS SUMMARYAre you part of a national business or franchise? How long has your business been operating? 1-5 years 6 -10 years 10+ How many subcontractors do you employ? How many staff does your business employ (Painters, Admin)? What is the geographical area your business services? What are the services your business offers? Who/What is your target market? Repaints Commercial Photographic EvidenceMax. file size: 512 MB.NB: Photos will be used for media purposes and to promote winning entries.CUSTOMER SERVICE & SATISFACTIONProvide evidence of your customer service policy or policies in your business? How do you develop positive client relationships whilst in the quoting process? How do you maintain positive client relationships during and after sale? How do you measure your service performance?How do you measure your service performance? How do you measure client satisfaction?How do you measure clientsatisfaction? Provide evidence/testimonial from a client demonstrating satisfaction. What have you implemented that demonstrates an improvement in your client services levels in the past 12 months? BUSINESS LEADERSHIPWhat are the core values of your business? This should include your mission and vision statements. Provide evidence and demonstrate your staff employment and induction process. Provide evidence and demonstrate your staff development and retention processes. Do you provide upskilling/training development opportunities for your employees? Please explain.Do you undertake continuous improvement practices? Please provide an example.How is your business committed to the future of the industry?How is your business committed to the future of the industry? What have you introduced to your business in the last 12 months that you would consider an innovation? (A process, act or event that demonstrates doing things better). How do you promote and market your business?How do you promote and market your business? How do you innovate? WORK, HEALTH & SAFETY (WHS)Present your WH & S system within your business, demonstrating process, record keeping and compliance. Provide evidence and demonstrate how you go about ensuring ongoing safety? Do your staff undergo first aid training?Do your staff undergo first aid training? Outline any workplace injuries that have occurred within the past 12 months and how they were dealt with. WORKMANSHIPHow do you manage workmanship on site? Can you demonstrate your adherence to scope and specifications? Can you provide testimonials from your clients demonstrating satisfaction with the workmanship? Photographic Evidence of an outstanding ProjectMax. file size: 512 MB.Please provide photographic evidence of an outstanding project that best demonstrates your company’s abilities, complete with an explanation of its scope of work and specifications. 54796 FIND A MASTER PAINTER Member Login Username or E-mail Password Remember Me Forgot Password BECOME A MASTER PAINTER SUBSCRIBE TO E-NEWS Upcoming Events
