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Complaints Process

The MP&DA is an association that represents the painting industry in Western Australia, we may be able to help if you are having a painting related problem. If your painter is a member of MP&DA we can assist to mediate through the issue to reach an amicable conclusion.

The Building Commission is the regulatory body that governs the painting industry and all formal complaints will ultimately be dealt with through this government department.

Click through depending on the type of problem you are experiencing, using the options below, to see if we can assist:

Complaint regarding Painters conduct

Do you have concerns about how the painting contractor conducted themselves whilst undertaking your project?

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Complaint regarding workmanship

Is your complaint regarding the quality of the paint work completed by the painting contractor?

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